Announcements

COVID-19 Take home kits available today!

Feb 17—Pick up convenient home kits to provide saliva samples in the privacy of your home (three kits person max). Kits are available in Pappas Quad (HSC) and Lab/Figueroa (UPC) locations. Appointments to drop off kits—within 12 hours of sample collection—may be made in MySHR.

Co-pay Update on Student Health Insurance Plan (SHIP)

For the 2020-2021 policy year, the Student Health Insurance Plan (SHIP) provider, Aetna, implemented a change in the co-pay structure of visits. In previous plan years, students were responsible for a 10% co-pay for office visits. A benefit change was implemented for the current plan year, and the co-pay is now a flat $20. The policy change took effect on August 14, 2020. This may not have been immediately felt by plan holders, as Aetna had previously liberalized their cost-share policy for telemedicine, primary care and specialty care, effectively waiving co-pays, due to COVID-19. Aetna’s liberalization of this policy expired recently, on January 31, 2021. Aetna is closely monitoring the progress of the pandemic and will continue to adjust policies, including waivers, as appropriate to ensure access to care. As the Student Health Insurance Plan strives to provide the best possible benefits at the lowest possible cost to students, we will monitor this benefit change and evaluate the insurance program to see if additional adjustments are needed.

MySHR—Technical Difficulties (Resolved)

UPDATE 10:13 PM—This issue has been resolved. Scheduling in MySHR has returned to normal operations. Technical difficulties have previously been reported in scheduling COVID-19 testing appointments the Jefferson Lot location. The IS team is aware of the problem and working to resolve. For today, Thursday, February 4, if you are trying to test at Jefferson Lot and are unable to schedule, you may come as a walk-up. You may also select locations in MySHR at the Lab/Figueroa or Pardee/Marks, and the system will allow you to schedule an appointment.

Panel Talk: “Black Women and Healthcare Discrimination”

Join us for a discussion about race and racism as it impacts Black women, and maternal and infant health outcomes in the community, Feb. 23, 12 noon - 1:30 p.m. Speakers include: Jenise Ogle, MPA: Co-developer of “Save Our Moms”, MTV/VH1 network campaign that discusses Black women maternal health, and also Board President of the Black Coalition for Safe Motherhood. Deidre Logan, MD, MMM, FACOG: USC Student Health, Keck Medicine of USC. Clinical faculty, Department of Obstetrics and Gynecology, Keck School of Medicine of USC. Prior to joining USC as a full-time gynecologist in the fall of 2018, Dr. Logan served as chief physician of the Watts Healthcare Corporation’s Ob/Gyn department, where she also founded and directed the teen clinic. Kendra Archer, LCSW, MSW: USC Student Health Liaison to the Center for Black Cultural and Student Affairs (CBCSA), and clinical faculty of the Department of Psychiatry and the Behavioral Sciences. Kendra Archer received her MSW at the Smith College School for Social Work. View event registration details.

Celebrating Black History Month

In honor of Black History Month, USC Student Health celebrates Black pioneers in medicine and mental health. Look for these profiles on our social media channels throughout the month of February. Daniel Hale Williams: Performed the first successful heart surgery • Bebe Moore Campbell: American author, journalist, mental health advocate • Otis Boykin: Innovator of the modern pacemaker • Inez Beverly Prosser: America's first black female psychologist • Alexa Irene Canady, MD, neurosurgeon, inventor of a programmable antisiphon shunt to treat hydrocephalus.

MySHR Troubleshooting Guide

NOW AVAILABLE—Looking for instructions on uploading documentation? Having difficulties logging in to MySHR? The troubleshooting guide to MySHR can help you resolve common obstacles to logging in, uploading documents, understanding test results, and more.

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