Counseling and Mental Health

Counseling and Mental Health Services


Students will continue to have access to counselors, even as academic programs have moved online:

      • for drop-in (“Let’s Talk…On Zoom! — an opportunity to talk one-on-one with a counselor. Each “Let’s Talk” is structured as a 30-minute drop-in for individual conversation. As an outreach activity, this is a good way to explore what talk therapy might be like. All USC students (currently enrolled or under the Student Health fee) are eligible to participate in this activity, regardless of geographic location.
      • for individual appointments to talk to counselors “one-on-one”; available both through TeleHealth* and when needed, in-person
      • for Group Counseling via TeleHealth* (time details to be announced on the student website)
      • for single-session Workshops for help with anxiety, sleep, relationships, and other topics, sign up via mySHR.

Make an appointment through MySHR (; or call 213-740-9355 (WELL).

For students who need access to counseling: due to the university’s move to remote learning for Fall 2020 and Spring 2021, you do not need a referral to access long-term counseling care. This regular requirement is temporarily suspended by the Student Health Insurance Plan (SHIP, provided through Aetna).

Additional Info

*Due to state licensing requirements, access to clinical care (medical, individual counseling or formal group therapy) is limited to patients currently in California. “Let’s Talk”  and Workshops are open to all USC students regardless of their current location.

Behavioral Health Services (Insurance-based)

Psychiatric and Behavioral Health Services (PBHS, 5th floor) Practice

This clinical practice, located on the 5th floor of the Engemann Student Health Center Building, is staffed by culturally informed and diverse faculty, and offers greater access to intermediate and long-term, solution-focused, evidence-based care for more complex conditions. Whether the client’s need is for support with managing anxiety, depression or another diagnosis, this team of specialists from the Dept. of Psychiatry and Behavioral Sciences in the Keck School of Medicine of USC is dedicated to providing comprehensive, compassionate psychiatric care, therapy and case management services. USC students are recommended to first meet with Counseling and Mental Health Services in USC Student Health to discuss their personalized treatment plan prior to making appointments with PBHS.

Web-based Long-term Counseling with Behavioral Health Services

Inpathy, a web-based individual counseling service, is available as a long-term counseling option for students on SHIP/Aetna. Inpathy is available to residents of the following states: CA, CO, DE, PA, NJ, NY, VA, MO.


The following descriptions (below) for in-person programs apply during regular operations not affected by COVID-19. Virtual services are available for the Spring 2021 semester; clinical services are limited to current residents in California due to state regulations.

Counseling and Mental Health programs include individual therapy, group therapy, crisis support, psychiatric services and specialties for gender-based harm. A specialized team in Relationship and Sexual Assault and Violence Prevention Services works on relationship/sexual violence prevention education and client services.

Crisis support: Students are encouraged to walk-in for urgent matters at both Engemann and Eric Cohen Student Health Centers. If after closing hours, please call the 24/7 line, 213-740-9355 (WELL).

Workshops and facilitation: For departments and student organizations that would like a counselor to facilitate discussion with students, please contact us by completing the information on this workshop request form.