Counseling and Mental Health Services
(Updated for spring semester 2020)
- 3/20: Operational Update regarding TeleHealth, process for in-person illness/injury care, and temporary closure of Eric Cohen facility.
Students will continue to have access to counselors, even as academic programs have moved online:
- for drop-in (“Let’s Talk…On Zoom! — an opportunity to talk one-on-one with a counselor. Each “Let’s Talk” is structured as a 30-minute drop-in for individual conversation. As an outreach activity, this is a good way to explore what talk therapy might be like. All USC students (currently enrolled or under the Student Health fee) are eligible to participate in this activity, regardless of geographic location.
- for individual appointments to talk to counselors “one-on-one”; available both through TeleHealth* and when needed, in-person
- for Group Counseling via TeleHealth* (time details to be announced on the student health.usc.edu website)
- for single-session Workshops for help with anxiety and sleep via Zoom, sign up via mySHR.
For students who need access to long-term counseling: through August 18, you do not need a referral to access long-term counseling care. This regular requirement is temporarily suspended by the Student Health Insurance Plan (SHIP, provided through Aetna) until August 18..
Web-based Long-term Counseling with Inpathy
Inpathy, a web-based individual counseling service, is available as a long-term counseling option for students on SHIP/Aetna. Inpathy is available to residents of the following states: CA, CO, DE, PA, NJ, NY, VA, MO.
Insurance Coverage: Students on SHIP who are 50 miles or more outside of Los Angeles are not required to have a referral to seek services.
*Due to state licensing requirements, access to clinical care (medical, individual counseling or formal group therapy) is limited to patients currently in California. “Let’s Talk” discussions are open to all USC students regardless of their current location.
The following descriptions (below) apply during regular operations not affected by COVID-19; please see description above for services available for spring 2020.
Counseling and Mental Health programs include individual therapy, group therapy, crisis support, psychiatric services and specialties for gender-based harm. A specialized team in Relationship and Sexual Assault and Violence Prevention Services works on relationship/sexual violence prevention education and client services.
Crisis support: Students are encouraged to walk-in for urgent matters at both Engemann and Eric Cohen Student Health Centers. If after closing hours, please call the 24/7 line, 213-740-9355 (WELL).
Workshops and facilitation: For departments and student organizations that would like a counselor to facilitate discussion with students, please contact us by completing the information on this workshop request form.
- Drop-in programs and outreaches, and group counseling are available to all USC students, and are held on both the UPC and HSC campuses.
Telehealth option for USC students: students may also access (with a referral from Counseling and Mental Health Services) secure videochat sessions with a provider through Inpathy, an online service provider.