NOTE: If you are sick or injured and are unable to find a next day appointment on MySHR, please call us at 8:30 a.m. the following day for a same-day appointment.
USC Student Health reserves several same-day appointments for urgent sick and injured visits.
If you have an immediate medical, mental health or sexual assault matter, call
213-740-9355 (WELL)
A medical advice nurse, mental health counselor, or confidential advocate is a phone call away, 24/7. Confidential advocates can arrange transportation and accompaniment to aftercare services for survivors of sexual assault, including circumstances of suspected drug-facilitated assault.
If you are experiencing a life-threatening emergency, seek treatment immediately.
9-1-1 is the general emergency phone number in the United States.
9-8-8 is the National Suicide Prevention Hotline number. You can also use the Crisis Text Line to connect to a trained responder, text “Trojan” to 741741 for help.
The Department of Public Safety is available 24/7 on both USC campuses, 213-740-4321 (UPC) and 323-442-1000 (HSC)
Urgent Care
Urgent care is a good option when the health centers are closed and you have a non-life-threatening health need that you need to have evaluated in person. Wait times are typically short, around 15 minutes.
These urgent care centers accept SHIP/Aetna with a copay of $50.
Emergency Dept. Care
Emergency care in a hospital emergency department can be considered for more serious symptoms (head injury or concussion, chest pain or difficulty breathing, broken bone) or when you may have an underlying serious medical condition that may need immediate evaluation. Wait times for non life-threatening evaluation and treatment may be 2-6 hours.
PIH Good Samaritan Hospital is located near the University Park Campus, 1230 West 6th Street, Phone: 213-977-2420
Special protocol: Needlestick Hotline
For USC students in the health professions (medicine and dentistry) who have accidental exposure to bloodborne pathogens, call the 213-740-9355 number during business hours; and for after hours, call 323-442-7900 and leave a message for a provider. You will receive a call within 30 minutes.
Special protocol: Dental Trauma
Students who experience dental trauma (a “knocked out tooth”) should keep the tooth moist in cold, whole milk or re-inserted in their mouth, and arrange immediate attention (within 30 minutes). To receive a “save a tooth kit” please call Student Health (213-740-9355/WELL) or the Department of Public Safety (213-740-4321 or 323-442-1000) and say you need a “Save A Tooth” kit. Follow these additional instructions.
The Herman Ostrow School of Dentistry of USC provides urgent and regular dental care services to students.
Preventing Overdose: Naxolone Saves Lives
Naloxone (commercially known as the nasal spray Narcan) can reverse the effects of an accidental overdose from opioids, including fentanyl that is increasingly found in party drugs, and in counterfeit pills sold on social media. Naloxone is available without a prescription and is available through the USC Pharmacies on campus and at other pharmacy retailers, and can save someone’s life. Narcan is a covered benefit in the USC Student Health Insurance Plan administered through Aetna. Treatment is available and effective. The Naloxone SC program of the USC Mann School of Pharmacy makes education and naloxone available every week at the Health Corner of the UPC Farmer’s Market in McCarthy Quad. Learn more at safety.usc.edu/drugs.
Unprotected Sex: What Should I Do?
If you have had unprotected sex (sex without a condom/dam, or broken condom) you can still take steps to prevent pregnancy and potential infection (PEP medications). If you have been exposed to potential infection through a sexual assault, or suspect you may have been assaulted while unconscious or given substances to facilitate assault, contact Student Health at 213-740-9355 (WELL) and ask to be connected to a confidential advocate.
COVID-19: What Should I Do?
If you have tested positive with an antigen kit, follow these instructions and complete the contact tracing form in MySHR.
Antigen kits are available at the CSC desks in USC Housing, at the Engemann and Eric Cohen Student Health Centers, and at the USC Bookstores. General questions may be directed to covid19@usc.edu.
See this information in a printable card format (below)
Additional Campus Support Resources for Students
Department of Public Safety
A program of the ONE Safety initiative
- UPC: 213-740-4321
- HSC: 323-442-1000
- Download the mobile safety app powered by LiveSafe
- See emergency preparedness information and resources
The Mobile Safety App powered by Livesafe allows you to communicate with DPS though text-based communication, contains useful safety and emergency information, and also has features to monitor the travel safety of a friend (if they invite you to use this feature).
Trojans Care for Trojans
A program of Campus Support and Intervention
- uscsthealth.info/tc4t
- You can use this anonymous online form to fill out when you are concerned for someone
- During business hours: call 213-740-0411
- Email: uscsupport@usc.edu
TC4T can be used when you are worried about someone—been missing classes, change in behavior, can’t get out of bed, partying too much, lost a family member— any issue when you are concerned or worried about someone at USC.
Therapy Plus
Selected extension products and services from USC Student Health Counseling and Mental Health
- Nod: The friendly app for making connection when you’re new at school
- Oasis Chat: A warmline for texting when you need mental health support
- UWill: connect with a therapist within 48 hours for ongoing tele therapy services
Therapy Plus and other mental health services are available for USC students and are funded through your Student Health Fee (SHF).
